Naturale 3.0 Installation Guide

Before Installation

Product Handling:

Storage: Material should be removed from packaging for at least 24 hours prior to installation and allowed to acclimatize on installation site. Material should be rested on a flat surface and is allowed to be stacked 500mm tall and at least 100mm away from each stack of flooring.

Temperature: Aim to always store at room temperature (18°-27°c) as well as install at desired room temperature.

Acclimatisation: Material should sit at installation site 24-48 hours prior to installation, let the product time to acclimatize in the room between 18°-27°c.

NOTE: If Applicable, HVAC systems, Evaporative cooling should be in effect 24 hours before, during and 24 hours after the installation.

Limiting any direct sunlight exposure during the acclimatization period. Window coverings should be used to eliminate sunlight exposure if applicable.

Pre-Installation Requirements:

Dry Lay: Arrange planks before installation to visualize the pattern.

Mix & Stagger: Mix boards and stagger them for a pleasing design.

Assess During Installation: Do not install faulty or damaged boards.

Report Any Defects: Contact Sunstar Timber Flooring at 1300 081 999 if any product faults are noted.

Subfloor Preparation:

Clean Surface: Ensure the subfloor is free of debris and structurally sound.

Leveling: Subfloor is to be levelled and meet tolerances In accordance with AS1884

Ventilation & Humidity: Timber Subfloors should be maximum 10- 14% moisture

Concrete Subfloors should be maximum 80% RH NOTE: For testing methods, please see AS:1884

Additional Direct Stick & Floating Floor Pre-Installation Requirements

In Slab Heating:

Maximum Temperature: Never exceed 26°C and ensuring suitable direct stick adhesive is used.

Pre-Installation: In slab heating should be ran for at least 2 weeks at desired temperature before being turned off 4 days before installation.

Gradual Heating: 48 hours after the installation has been completed, increases to temperature can be made by a maximum of 2°C per day. Maintain a constant temperature once running, with variations of no more than 2°C per day 26* or desired temperature is reached.

Confirm Suitability: Check with heating system supplier for suitability of floor coverings; the product warranty does not cover improper installations.

Non-Acceptable Systems: Heating systems between floating floor and subfloor are not suitable.

Shrinking, cupping and minor cracking is expected when this product is used in conjunction with in-slab heating. None of the before mentioned are considered product defects / faults.

During Installation

Sunstar’s Direct stick vinyl products should only be installed using a direct stick method. Ensuring that all the correct precautions and procedures are followed to insure correct installation.

Installation guidelines:

Trowel: 1.6mm V-Notch Trowel should be used to spread Hard-set adhesive onto subfloor.

Roller: 45 Kg hand roller should be used to press and roll out freshly laid planks to ensure proper adhesion. Making sure to roll in both directions for thorough adhesion.

Phone 1300 081 999 Email [email protected]